Do you have questions about a bank transaction when you parked with us?

Please note that:

If it says Q-Park Stockholm or Q-Park Johanneshov on your bank statement, it does not mean that the vehicle is parked in Stockholm. Our headquarters are located in Johanneshov Stockholm.

Parking may have been up to two (2) weeks back in time, sometimes even longer. Please check when you parked.

The card number to be entered is the number printed on the front of the card used at the time. If you have replaced your card after the car park, this card has received new numbers. We can only apply for payments made on the specific card you used at the time.